Viewing events analytics
View user analytics event occurrences to help you analyze core steps within your business processes.
Before you begin
Role required: user
About this task
Usage Insights automatically detects all screens, gestures, and user actions in your applications. You can view occurrences of user-triggered events including menu selection, button clicking, and swiping.
Image omitted: uxa-event-properties.png
Analytics module - Events screen
Analytics module - Events screen
Procedure
Navigate to All > Platform Analytics > Usage Insights.
Select the application for which you want to analyze events.
Select the search icon
Image omitted: IconSearch.png
Search icon. to open the Search field and type the name of the event to filter in the Events list, or scroll to search the Events list.
Search icon. to open the Search field and type the name of the event to filter in the Events list, or scroll to search the Events list.
To view events across all applications, select **All Applications** from the applications list and then select **Events**.
Related topics
User Analytics Events KPIs
These event KPIs are tracked for web and mobile platforms.
| KPI | Event logs when: |
|---|---|
| App Launch External | User launches application from a notification or deep link. |
| User Login | User successfully logs in. |
| Open App/ALP | User taps ALP/screen. |
| Open Applet | User opens an applet. |
| Voice Search Tapped | User taps the Microphone icon. |
| Contact Support Tapped | User taps the Contact Support icon. |
| Field Action | User taps a button, such as Call or Email. |
| Search Start | Search action starts. |
| Search Complete | Search action completes. This time is recorded in milliseconds. |