Integrating Task Mining

Make Task Mining a part of your ServiceNow® workflow.

An administrator can integrate Task Mining with other ServiceNow applications such as Process Mining and Automation Center.

Integration with Automation Center
Create automation requests for your tasks directly from Task Mining. Capture both steps and desktop actions automation properties in a single recording session, instead of recording the same process twice. When a Task Mining analyst submits an automation request, the recording is delivered to the automation team with all UI properties needed to build desktop actions.
Integration with Process Mining
Streamline task analysis workflows by initiating a Task Mining project directly from your Process Mining workspace.