Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Reports on Service Portal

Show existing reports in a Service Portal.

When you edit a portal, add the Report widget. Use the widget options to specify a report to show on the service portal and whether to show the title of the report. The widget lists created in the Report Designer. For more information, see Create a report.

Image omitted: service-portal-report-widget2.png
Report widget opened in the Service Portal Designer

With the report widget, you can show all report types on your portal except for list reports. Use the Simple List Widget instead.

Parent Topic:Using reporting

Related topics

Create and edit a page using the Service Portal Designer

Performance Analytics widgets on Service Portal

Activate the Performance Analytics and Reporting - Service Portal Widgets plugin

You can activate the Performance Analytics and Reporting - Service Portal Widgets plugin (com.snc.pa.sp.widget) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

The Service Portal Widget plugin activates these related plugins if they are not already active.

PluginDescription
Service Portal\[com.glide.service-portal\]Core Service Portal functionality.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Related topics

List of plugins