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With content pack templates › Creating process configuration › Use › Process Mining › Platform Analytics
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Process Mining content pack

Install the content pack to copy the process configurations set for the content pack to your process configuration.

Before you begin

Role required: sn_process_mining_power_user or sn_process_mining_admin

Procedure

  1. Navigate to Workspaces > Process Mining Workspace.

  2. On the left of the page, select the Process configurations icon (

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Process configuration builder\).

  1. Select the Content pack templates tab.

  2. Select Browse content packs if you want to install a content pack template.

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Install content pack templates
  1. Select Go to ServiceNow Store.
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Install content pack template

  1. Find the content pack you need, install it, and copy the preferences from the template.

    You can see the table name listed under Content pack templates tab. The table that is displayed here is the one on which the content pack is based.

Parent Topic:Creating process configurations using content pack templates