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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Apply metrics

Refine your project visualization to show the KPIs and metrics that are more relevant to your process goals.

Before you begin

Role required: sn_process_mining_analyst, sn_process_mining_power_user, or sn_process_mining_admin

Note: Duration metrics do not apply to activities, so aren't displayed for them.

Procedure

  1. From the process map screen, select from the list the Primary Metric you want the map to show.

    MetricDescription
    Total OccurrencesNumber of records that follow a route, including repetitions. Default option.
    Unique OccurrencesNumber of records that follow a route, excluding repetitions.
    Max Repeat OccurrencesMaximum number of times an activity or connection repeated in the same route.
    Min DurationShortest time a record took to complete a route.
    Max DurationLongest time a record took to complete a route.
    Avg DurationAverage time in days that records took to complete a route, from the time records were opened to closed.
    Total DurationSum total of all duration times, from the first to the last event, for all records that follow a route.
    Std DeviationVariation from the route duration average value.
    Med DurationDuration middle value, or average of two middle values.
  2. Select a Secondary Metric to show.

Result

The process map automatically refreshes showing the metric selection. The numbers on the metrics box (

Image omitted: metrics-boxes.png
metrics-boxes\) on a route correspond to the metrics you selected.

Parent Topic:Filtering project data