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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Real-time scores

You can view some Performance Analytics scores in real-time instead of from the most recent data collection job. If real-time scores are enabled, you can view them in KPI Details and in some data visualizations.

Usually, the most recent score that a visualization can show is the one from the most recent successfully run data collection job. However, some visualizations can show indicator scores in real-time, for some indicators.

You can show real-time scores for an indicator that meets the following criteria:

  • The indicator is an automated indicator.
  • It is configured to show real-time scores.
  • The aggregate function for the indicator does not use a script.
  • The indicator source does not use a database view.
  • None of the breakdowns that are applied to the indicator use a scripted breakdown source.

The following visualizations can show scores in real time:

  • The Analytics Hub
  • Platform Analytics data visualizations that support real time update, such as Single score.
  • KPI Details
  • Performance Analytics score widgets with the Real-time visualization
  • Workbench widgets, for the main indicator

Warning: Real-time scores can differ per viewer and differ from collected scores. Real-time scores are taken directly from the relevant facts tables. Therefore, the Access Control Lists (ACL) of those facts tables determine the real-time scores that each logged-in user sees.

Important: The Analytics Hub does not update real-time scores automatically. To see the most up-to-date scores on the Analytics Hub, refresh the browser page. Widgets and KPI Details do update automatically.

Parent Topic:Configure Performance Analytics fundamentals

Related topics

Create an automated indicator

Analytics Hub for a specific indicator

Create a real-time score visualization for a score widget

Single score report

Monitor a workflow with a workbench process widget