Preconfigured in-form analytics
Preconfigured in-form analytics are available as plugins for several applications and their associated tables and forms.
| Plugin name | Plugin ID | Table and forms |
|---|---|---|
| Performance Analytics - Context Sensitive Analytics for Change Management | com.snc.pa.change.context_sensitive_analytics | Change Request [change_request] |
| Performance Analytics - Context Sensitive Analytics for Chat | com.snc.pa.chat.context_sensitive_analytic | Chat Queue Entry [chat_queue_entry] |
| Performance Analytics - Context Sensitive Analytics for Customer Service | com.snc.pa.cs.context_sensitive_analytic | Case [sn_customerservice_case] |
| Performance Analytics - Context Sensitive Analytics for Incident | com.snc.pa.incident.context_sensitive_analytic | Incident [incident] |
| Performance Analytics - Context Sensitive Analytics for Problem Management | com.snc.pa.problem.context_sensitive_analytic | Problem [problem] |
Parent Topic:In-form analytics