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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Disabling KPI Signals

KPI Signals can be disabled on request.

KPI Signals is activated by default. If you do not want this feature, request a ServiceNow AI Platform administrator to set the property com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default, the administrator must add it. You can refer them to Add a system property.

Important: If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it.

Parent Topic:Configuring KPI Signals for an indicator