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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Internal mobile app distribution

Internal distribution of ServiceNow mobile apps is supported through all major EMM vendors.

Customers are able to pull the app for iOS or Android from the Apple App store and Google Play respectively, dynamically configure the apps to point to the correct ServiceNow instance, and distribute using the EMM hub. This way, the MDM can fully manage the app as part of a customer portfolio.

Note: ServiceNow does not currently distribute the ipa files, or any other unpublished app to customers as it breaches the Apple Enterprise Developer License Agreement.

Mobile app distribution providers:

Airwatch: For more information, see AirWatch Mobile Device Management (MDM)
Blackberry: For more information, see BlackBerry Unified Endpoint Management (UEM)
Intune: For more information, see Intune mobile device management (MDM)
IBM: For more information, see IBM Maas360 mobile device management (MDM)
MobileIron - For more information, see MobileIron Mobile Device Management (MDM)

Parent Topic:Device security for ServiceNow Mobile apps