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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Bundle and Package IDs for ServiceNow mobile apps

To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile app. See the following reference for these IDs.

Non-MAM-integrated ServiceNow® mobile apps

AppBundle ID
ServiceNow Agentcom.servicenow.fulfiller
Now Mobilecom.servicenow.requestor
ServiceNow Onboardingcom.servicenow.onboarding
NowSupportcom.servicenow.support
AppPackage IDs
ServiceNow Agentcom.servicenow.fulfiller
Now Mobilecom.servicenow.requestor
ServiceNow Onboardingcom.servicenow.onboarding
NowSupportcom.servicenow.support

Mobile app bundle and package IDs for Microsoft Intune and Entra ID

AppBundle ID
ServiceNow® Agent - Intunecom.servicenow.intune.fulfiller
Now® Mobile - Intunecom.servicenow.intune.requestor
ServiceNow® Onboarding - Intunecom.servicenow.intune.onboarding
AppPackage ID
ServiceNow® Agent - Intunecom.servicenow.fulfiller.mam.intune
Now® Mobile - Intunecom.servicenow.requestor.mam.intune
ServiceNow® Onboarding - Intunecom.servicenow.onboarding.mam.intune

Mobile app bundle and package IDs for BlackBerry Dynamics

AppBundle ID
ServiceNow® Agent - BlackBerrycom.servicenow.blackberry.fulfiller
Now® Mobile - BlackBerrycom.servicenow.blackberry.requestor
AppPackage ID
ServiceNow® Agent - BlackBerrycom.servicenow.fulfiller.mam.blackberry
Now® Mobile - BlackBerrycom.servicenow.requestor.mam.blackberry