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Configuring the Mobile Platform › Mobile Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Mobile URLs

Create mobile URLs to direct users to areas, screens, and features within specified mobile apps. Using mobile deep linking, these re-directional links can be placed within emails, texts, and push notifications.

  • Deep linking for mobile
    Mobile deep links are linking formats that direct users to specific content and locations within a mobile app. These links can be placed in email notifications, text messages, push notifications, launcher screens, and input form screens. You can also configure a mobile app login URL for multiple SSO identity providers.
  • Universal linking for mobile
    Mobile universal links enable you to drive users to specific screens within a mobile app, that they would not be able to access via the ServiceNow platform web experience.