Enable or disable impersonation in mobile apps
Learn how to enable or disable impersonation in your ServiceNow mobile apps.
Before you begin
Role required: admin or impersonator
Note: An impersonator is a user who can impersonate all users except those with an admin role.
Procedure
- In your ServiceNow mobile app, tap the Settings (
Image omitted: settings.png
Settings icon\) tab in the navigation bar.
Settings icon\) tab in the navigation bar.
**Note:** If you do not see a **Settings** tab, tap **More** \(
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More icon\) and then tap **Settings** from the list.
More icon\) and then tap **Settings** from the list.
- In the settings screen, tap the user card.
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User card on the settings screen
User card on the settings screen
- At the bottom on the screen, tap Impersonate user.
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Impersonate user option in the settings screen
Impersonate user option in the settings screen
- Select a user to impersonate in the Select User list.
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Select user list form impersonation
Select user list form impersonation
You are now impersonating the selected user. A banner appears at the top of the screen to indicate which user you are impersonating.
- To end impersonation, return to the settings screen, tap the user card, and tap End Impersonation.
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End impersonation option in the settings screen.
End impersonation option in the settings screen.
Parent Topic:Mobile impersonation