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App PIN settings for mobile › Mobile app settings › Using the mobile apps › Mobile Platform
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a PIN for a mobile app

Create a PIN for your mobile app.

Before you begin

Role required: admin

Procedure

  1. Log into a ServiceNow mobile app.

  2. On the navigation bar, tap the Settings.

  3. On the settings page, tap Security.

  4. Tap Require an app PIN.

  5. When prompted Enter a 6 digit PIN for your app.

Image omitted: app-pin.png
App PIN.

  1. When prompted, re-enter the same 6 digit PIN.

    Your app is now configured with a security PIN.

  2. Enable Unlock with Fingerprint Sensor to use your device's fingerprint biometric security instead of your PIN.

Parent Topic:App PIN settings for mobile