Add the ServiceNow app for iOS to MobileIron

Configure the ServiceNow app for iOS for MobileIron distribution.

Before you begin

Role required: admin

Procedure

1. Sign in to the MobileIron portal.

2. Navigate to Apps > App Catalog, then click Add.

3. From the search menu list, select the Apple App Store.

4. In the search bar, type ServiceNow.

5. Select the ServiceNow app from the results.

6. Click Next.

7. Describe and add screenshots of the app.

8. Select a distribution level for this configuration of the app.

   • Everyone: The app is added to all user-compatible devices.
   • No one: The app is staged for distribution at a later date.
   • Custom: The app is distributed only to users or groups you choose.
   • Click Next.

9. In the App Configuration section, click the add icon (

1. In the Name field, enter a name for the configuration, for example, Default Instance.

2. Enter the key and value pairing.

   Field	Description
   Key	SNDefaultInstanceURL
   Value	The URL for the instance, for example, https://<instance name>.service-now.com/ .

3. Set a distribution level for this configuration of the app.

   • Everyone: The app is added to all user-compatible devices.
   • No one: The app is staged for distribution at a later date.
   • Custom: The app is distributed only to users or groups you choose.
   • Click Next.

4. Click Done.

Result

The ServiceNow app for iOS appears in the App Catalogs section on the MobileIron Portal. Mobile users can download it from the MobileIron App Catalog.

Parent Topic:MobileIron Mobile Device Management (MDM)