Add the ServiceNow app for Android to MobileIron

Configure the ServiceNow app for Android for MobileIron distribution.

Before you begin

Role required: admin

Procedure

1. Sign in to the MobileIron portal.

2. Navigate to Apps > App Catalog, then click Add.

3. From the search menu list, select the Google Play store.

4. In the search bar, type ServiceNow.

5. Select the ServiceNow app from the results.

6. Click Next.

7. Describe and add screenshots of the app.

8. Click Next.

9. Set a distribution level for this configuration of the app.

   • Everyone: The app is added to all user-compatible devices.
   • No one: The app is staged for distribution at a later date.
   • Custom: The app is distributed only to users or groups you choose.
   • In the App Configuration Summary section, click Managed Configurations for Android.

10. Add the name and configuration value for the default instance configuration.

    Field	Description
    Name	Name for the configuration, for example, Default instance.
    Configuration value	The full instance URL, for example, https://<instance name>.service-now.com/ .

11. Set a distribution level for this configuration of the app.

    • Everyone: The app is added to all user-compatible devices.
    • No one: The app is staged for distribution at a later date.
    • Custom: The app is distributed only to users or groups you choose.

1. Click Next.

2. Click Done.

Result

The ServiceNow app for Android from the Google Play store appears in the App Catalogs section on the MobileIron Portal. Mobile users can download it from the MobileIron App Catalog.

For more information on the MobileIron App Catalog, see the MobileIron documentation.

If your instance is on an internal network, you might need to configure the VPN. For more information, see the MobileIron documentation on VPN configuration.

Parent Topic:MobileIron Mobile Device Management (MDM)