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Corrective actions › Create a campaign › Recall management › MCO workspace › Use › Manufacturing Commercial Operations
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Corrective action charges

Create correction action charges to enable the expenses incurred to address a non-conformance and implement measures to help prevent its recurrence.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

Procedure

  1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns > Corrective Actions > Corrective Action Charges.

  2. Select New.

  3. On the corrective action charges form, fill in the fields.

    For a description of the field values, see Corrective action charges form.

  4. Select Save.

    Ready to use option is displayed.

    Note: At least one "In use" corrective action is required to initiate the recall campaign to In-progress.