Associating a task cause
Associate a cause to a RCA for the root cause analysis of the product non-conformance.
Before you begin
Role required: admin
Procedure
Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Product Non Conformance Case > Root Cause Analysis Task > Task Cause Association.
Select New.
On the Task Cause Association form, fill in the following fields.
| Field | Description |
|---|---|
| Issue | Issue record number. |
| RCA | RCA record for which this task is being created. |
| Cause | Cause of the issue. |
| Type | Type of task cause.- Possible - Probable - Root cause - Contributing factor |
- Select Save.