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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Quality issue management data model

The quality issue management (QIM) framework enables OEMs for documenting non-conformance, evaluating their effects on assets and customers, conducting root cause analysis, and implementing corrective, containment, and other remediation actions.

The QIM brings together quality data, workflows, and stakeholders into a single system of record. This approach boosts transparency, speeds up resolutions, increases accountability, and supports continuous improvement efforts.

The QIM involves the following tasks:

  • Issue detection and logging
  • Root cause analysis
  • Corrective and Preventive Actions (CAPA)
  • Outcome monitoring
  • Documentation
Image omitted: Data-model-QIM.png
Decorative

Parent Topic:Data model