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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Product quality investigation form

The PQI form enables you to add the investigation details.

FieldDescription
NumberProduct quality investigation case task number is automatically generated. The number starts with PQI and incremented for every new report.
Issue severityChoose the severity of the product quality investigation from the options:- Critical - Major - Moderate - Minor
Issue typeChoose the category of the product quality investigation, which helps classify the nature of the issue for accurate tracking and resolution.- Design - Process - Supplier - Material - Logistics - Documentation
OwnerSelect the user responsible for the product quality investigation.
Product modelSelect the product model.
Problem solving methodologySelect the type of methodology to solve the problem:- 8D: A comprehensive, team-based approach for complex issues \(plan, team, describe, contain, root cause, correct, prevent, recognize\) - 4D: A phased approach for solving issues \(Describe, contain, correct, close\) - Other
StateChoose the state of the PQI.- Draft - New - In progress - Closed complete - Closed canceled - Closed incomplete
PriorityChoose the priority of the PQI.
Assignment groupOrganizational units or teams responsible for handling specific tasks, cases, or issues.
Assigned toUser to whom the non-conformance case has been assigned.
Total estimated costEnter the total estimated cost of the PQI case.
Total actual costEnter the total actual cost of the PQI case.
Short descriptionEnter a short description on the PQI case.
DescriptionEnter the detailed description of the PQI.
Escape pointIdentify the escape point, which is the nearest stage in the process where the root cause could have been detected but was overlooked.
Report summaryEnter the summary of the PQI report.

Parent Topic:Quality issue management form

Related topics

Create a product quality investigation