Pre-authorization job details form
The pre-authorization job form enables you to enter the warranty, labor, and part details.
| Field | Description |
|---|---|
| Warranty | |
| Note: Fields under the Warranty section are displayed when you select the Warranty claim option type under Add claim jobs. | |
| Casual part | Part number of the product that is repaired. |
| Repair action | Repair action type. Options are:- Repair - Replacement - Software update |
| Issue description | Name of the product that has the issue. |
| Proposed repair details | Short description of the repair details. |
| Parts | |
| Part number | Part number that is repaired, replaced, or upgraded. It’s fetched from the product model. |
| Casual part replacement | Casual part replacement is enabled only if you select repair action as replacement or if remedy type contains replacement for recall claim job. |
| Quantity | Quantity of assets that are repaired. Unit of measure is configurable. Available options are:- Case - Pack - Carton - Kit - Each - Bundle - Box |
| Base amount | Base amount of the part. It is without tax. |
| Tax rate | Tax rate. |
| Claimed amount | Claimed amount. This amount is calculated based on the base amount, quantity, and tax rate.For example: `base amount * quantity + tax rate`. |
| Labor | |
| Labor code | Labor code. It’s the main data for implementation. |
| Duration | Time required to repair or replace the part or product. Unit of measure includes:- Year - Hours - Month - Days |
| Base amount | Base amount of the labor work performed. It is without tax. |
| Tax rate | Tax rate. |
| Claimed amount | Claimed amount.This amount is calculated based on the base amount, quantity, and tax rate. For example: `base amount * quantity + tax rate`. |
| External services | |
| Description | Details of the external services taken for the repair or replacement of the part. |
| Base amount | Base amount of the external service taken. It is without tax. |
| Tax rate | The tax rate. |
| Claimed amount | Claimed amount. This amount is calculated based on the base amount, quantity, and tax rate. For example: `base amount * quantity + tax rate`. |
| Miscellaneous | |
| Description | Details of the miscellaneous services. |
| Base amount | Base amount for any miscellaneous services. |
| Tax rate | Tax rate. |
| Claimed amount | Claimed amount. This amount is calculated based on the base amount, quantity, and tax rate. For example: `base amount * quantity + tax rate`. |
| Claimed amount | Total amount claimed for this job. It includes:- Parts claimed amount - Labor claimed amount - External services claimed amount - Miscellaneous claimed amount |
| Attachments | Attachments that support your claims. |
| Pre-approval requested amount | Total amount claimed includes parts, labor, external services, and miscellaneous items. |
Parent Topic:Repair form
Related topics