Adding a phase task

Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

Procedure

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaign > Recall Campaign Phases > Phase tasks.

2. Select New.

3. On the Phase task form, fill in the fields.

   For a description of the field values, see Phase task form.

4. Select Submit.