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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an impacted asset

Identify an impacted asset that must be replaced or recalled.

Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

Procedure

  1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns > Impacted asset.

  2. Select New.

  3. On the form, fill in the fields.

    FieldsDescription
    Recall campaignName of the recall campaign.
    Recall campaign phaseRecall campaign phase that you want to recall.
    Repair claim caseRepair claim case number.
    AssetAsset that you want to recall.
    Install baseInstall base item.
  4. Select Save.