Approve all claims

As an OEM claims agent, approve all the claim request raised by the dealer.

Before you begin

Role required: manufacturing operations admin (sn_mfg_cmn.manufacturing_operations_admin) or claims agent (sn_claim_cmn.claims_agent)

Procedure

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Sales promotion.

   Note: To create and navigate to the Review & approve form, see Create a sales promotion claim case.

2. Select Review & approve from Activities.

3. Select **

1. Add Notes.

   All the claims are approved and Claim Summary activity is displayed.

2. Select Complete.

3. View the sales promotion claim summary details by selecting Claim Summary