Manufacturing Commercial Operations core features
Manufacturing Commercial Operations (MCO) features enable you to create and manage sales promotions, recall campaigns, warranty claims, and request pre-authorization for repair and claim activities.
| Features | Description |
|---|---|
| Sales promotion | Create and manage sales promotions to reach customers with targeted offers and campaigns. |
| Recall campaign | Initiate and manage recall campaigns to address product defects or issues after distribution. |
| Repair claim | Process warranty and repair claims by documenting customer-reported issues and managing reimbursement requests from dealers. |
| Pre-authorization | Request pre-authorization to obtain approval before initiating repair or warranty claim activities. |