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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Data model

Learn about the Manufacturing Commercial Operations application as well as its entitlements and integrations by viewing the data model and integrations architecture diagrams. These diagrams show the relationships between the tables and roles within the application. They provide an overall picture of how the Manufacturing Commercial Operations application operates.

  • Dealer data model
    The dealer framework helps you manage the day-to-day business activities and monitor the real-time data insight.
  • Sales promotion campaign data model
    A sales promotion is a marketing strategy of implementing new ideas to increase sales, raise brand awareness, and provide discounts to the customers.
  • Repair claims data model
    The repair claims framework enables the dealer to raise a reimbursement claim request for the repair of the equipment or product that is under warranty contract.
  • Recall campaign data model
    The recall campaign framework enables you to initiate the reimbursement claim request from the OEM for the recalled products.
  • Quality issue management data model
    The quality issue management (QIM) framework enables OEMs for documenting non-conformance, evaluating their effects on assets and customers, conducting root cause analysis, and implementing corrective, containment, and other remediation actions.

Parent Topic:Reference