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Set up Microsoft Office 365 integration for Walk-up Experience › Integrate Microsoft Office 365 calendar with Walk-up Experience › Configure › Walk-up Experience › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Register an application using the Microsoft Azure portal

Grant authorization to the ServiceNow instance by registering an application with Azure AD.

Before you begin

Role required: Azure Active Directory admin

About this task

Complete these steps from the Microsoft Azure portal. For instructions on registering an application, see the Microsoft Azure documentation.

Procedure

  1. In the Microsoft Azure portal, add the Redirect URIs in this format: https://<instance-name>.service-now.com/oauth_redirect.do

  2. For the Required Permissions, select Microsoft Graph.

Image omitted: ms-exchange-online-spoke-permissions.png
Microsoft graph permissions
  1. Record the Client Secret for use in later configurations.

Result

The ServiceNow application is created with Microsoft Azure AD.

Parent Topic:Set up Microsoft Office 365 integration for Walk-up Experience