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Set up › Create a similar records prediction model › Manage › Task Intelligence for ITSM › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Deploy the similarity model

Deploy the Similar incidents model to predict the similar records for the incidents. 

Before you begin

You must access the model and set the preferences for your model. For more information on setting model preferences, see Assess the similarity model.

Role required: sn_ti_admin.tia_admin or admin 

Procedure

  1. Review your choices from the previous pages and information about how the model was trained.
Image omitted: TI\_deploy\_similarity\_model\_page.png
UI of the page to review the model's information. It shows "How this model was trained" and "What your model will do."
  1. Select Deploy to deploy the model.

Result

A pop-up appears confirming that your model was deployed.

Image omitted: TI\_model\_deployed\_pop-up.png
Model deployed confirmation pop-up.

Parent Topic:Set up similar records prediction model