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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an entitlement for the legacy Software Asset Management plugin

You create software entitlements for both CIs and users from the same License Entitlement form.

Before you begin

Role required: asset

About this task

You can create these entitlements from the Asset Management application. Navigate to one of these locations and click New:

  • Asset > Software > Asset License Entitlements
  • Asset > Software > User License Entitlements

Procedure

  1. Navigate to Software Asset > Software Licenses.

  2. Click an Asset tag.

  3. Click Add Entitlement and complete the License Entitlement form using the fields in the table.

  4. Click Submit.

    The view returns to the Software License form.

  5. Set a condition in the Allocated conditions section.

    The configuration items given this license must meet the specified conditions. For example, you might set a condition that allocates this software license to CIs in a certain department only.

  6. Click Update.

    FieldDescription
    Display nameName used in record lists.
    Assigned toUser of the entitlement token.
    Allocated toThe configuration item consuming the license token.
    Licensed byLicense granting this token.
    CachedInternal flag set and used by software counters.

Parent Topic:Software license entitlements for the legacy Software Asset Management plugin