Setting up Investigation Framework in Service Operations Workspace

Set up the Investigation Framework in Service Operations Workspace to enable the display of the CI metrics information on the Investigation tab of the Incident records.

• Setting up investigation framework using Agent Client Collector for Investigation
  Set up the Investigation Framework in Service Operations Workspace using the Agent Client Collector for Investigation adapter to enable the display of the CI metrics information on the Investigation tab of the Incident records.
• Setting up investigation framework using Microsoft Endpoint Configuration Manager for Investigation
  Set up the Investigation Framework in Service Operations Workspace using Microsoft Endpoint Configuration Manager for Investigation to enable the display of the CI metrics information on the Investigation tab of the Incident records.
• Configure a metric definition
  Configure a metric definition to create or modify the existing base system CI metrics displayed on the Investigation tab.
• Configure CI Actions
  Configure the CI Action Framework to add a new CI action or modify an existing one.
• Configure the Remedial Actions Framework
  Configure the Remedial Actions Framework to add a new remedial action or modify an existing one.

Parent Topic:Setting up integrations in Service Operations Workspace for ITSM