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Operating IT services in your organization › Service Operations Workspace for ITSM › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Play a guided tour in Service Operations Workspace

Use the guided tours in Service Operations Workspace for ITSM through a sequence of interactive steps that guide you through a specific concept or process.

Before you begin

Role required: admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. Select an application such as Interaction, Incident, Problem.

  3. Select a record.

  4. Select Help icon, and then select Help articles tab.

    The Help articles tab contains the list of help articles available on the page. The Take a tour option is available below the list of help articles.

  5. Select Take a tour.

Parent Topic:Operating IT services in your organization

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