Edit On-call team preference using Teams menu
Use the Teams menu to edit the on-call preferences for a selected team.
Before you begin
Role required: rota_manager, rota_admin
Procedure
Navigate to Workspaces > Service Operation Workspace.
From the primary navigation, select Teams (
Image omitted: icon-sr-teams.png
Teams.\).
Teams.\).
Select a team card to open.
Select On-call team preferences from the header.
Image omitted: oncall\_team\_preferences\_sow.png
On-call team preferences form
On-call team preferences form
Select an On-call shift managers from the list menu.
Select an option for PTO requests from the list menu.
Select an option for Preferred start day of the week from the list menu.
Note: This option is available for Washington DC and later release only.
Select an option for Allow shift schedule overlap from the list menu.
Select an option for Escalation rule on shift overlap for the list menu.
Select Save.
Parent Topic:Create notification preference rule