Configure the password policies

Create a password policy to ensure that all passwords are strong and secure.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Service Operations Workspace > Overview.

2. On the Admin Center page, do one of the following:

   • In the Overview tab, select the Configure button in the Service Desk Assisted Password Reset card.
   • In the Configurations tab, select Service Desk Assisted Password Reset card.
   • On the Password policies card, select Configure.

   The default password policy is displayed.

3. Select New to create a new password policy.

4. On the form, fill in the fields.

   Field	Description
   Name	Name of the password policy.
   Password Strength Preset	Default password strength.
   Minimum Password Length	Minimum number of characters for a password.
   Maximum Password Length	Maximum number of characters for a password.
   Excluded Special Characters	List of special characters not to be included in a password.
   Disallow User Data	Option to exclude the user related data from the password.
   Sequence Length Threshold	Maximum number of sequential characters allowed in the password.
   Repetition Length Threshold	Maximum number of times a character can be repeated in the password.

5. Select Submit.

Parent Topic:Setting up Service Desk assisted Password Reset in Service Operations Workspace