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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Notify in Service Operations Workspace

Configure the Notify properties and Microsoft Teams guided setup for initiating a conference call in Service Operations Workspace.

Configure a provider for Notify in Service Operations Workspace
Configure a conference provider to be used as a choice for initiating a conference call.
Configure Notify properties for SOW
Manage the Notify application properties to configure the meeting capabilities in SOW.
Configure Notify connector for Microsoft Teams from Service Operations Workspace
Configure your ServiceNow instance with Notify connector for Microsoft Teams application from Service Operations Workspace using the guided setup to enable making calls using Microsoft Teams.

Parent Topic:Configuring Service Operations Workspace for ITSM to improve your experience