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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Deactivate a product catalog item

Deactivate a product catalog item to remove it from the product catalog and the service catalog.

Before you begin

Role required: catalog_admin

About this task

You can deactivate the item from either the list view or the record.

Procedure

  1. Navigate to All > Product Catalog > Catalog Definition > Hardware & Software Items.

  2. Complete one of the following steps.

Deactivate from the list viewSelect the check box next to one or more items in the record list and click Deactivate below the list.
Deactivate from the recordSelect Deactivate under Related Links.

Parent Topic:Product catalog items

Related topics

Create a product catalog item

Activate a product catalog item

Import a Product Catalog item