Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a vendor catalog item

Create a vendor catalog item to associate product models with a vendor.

Before you begin

Role required: model_manager

Procedure

  1. Navigate to All > Product Catalog > Catalog Definition > Vendor Items.

  2. Click New.

  3. Complete the form.

    FieldDescription
    NameThe name of the item is built from information in the Product Model, Vendor, and Product ID fields.
    VendorThe supplier that provides the item.
    Product modelThe specific version or configuration of the item.
    Out of stockThe option that indicates whether the item is unavailable for order. This field is important if you are sourcing request items. Clear this check box if the item is available to order.
    Product IDThe item identification number assigned by your organization.
    List priceThe price at which the item retails, excluding vendor discounts.
    Vendor priceThe price at which the item is available in the vendor catalog. If the vendor offers a discount, the vendor price reflects the discounted price.
    Rank tierDisplays the overall ranking for this vendor's products and services, such as Valued Partner or Tactical Supplier. Rank tier expresses your organization's opinion of this vendor's performance. It can be used to decide if the vendor's products should be promoted or discontinued. Users with the vendor_manager role can edit this field.
    Short descriptionA brief description of the item.
    General section
    Product catalog itemName of the product catalog item, if the item has been added to the product catalog. Leave this field empty if you are going to link a vendor catalog item to the hardware catalog.
    UPCThe barcode number used to uniquely identify and track items for sale.
    ActiveSelect the check box to list the item in the vendor catalog. Clear this check box to hide the item in the vendor catalog.
    DescriptionA detailed description of the item.
    Information section
    SpecificationsFacts about the item such as size, weight, version, or speed.
    FeaturesDistinct properties or distinguishing characteristics of the item.
  4. Click Submit.

  5. Link an item to the hardware catalog
    After you create a vendor catalog item, link the item to the hardware catalog for viewing.

  6. Link an item to the software catalog
    After you create a vendor catalog item, link the item to the software catalog for viewing.
  7. Publish an item to the hardware catalog
    After you create a hardware item for the vendor catalog, publish it to the hardware catalog for viewing. The hardware catalog is a section within the service catalog.
  8. Publish an item to the software catalog
    After you create a software item for the vendor catalog, publish it to the software catalog for viewing. The software catalog is a section within the service catalog.

Parent Topic:Vendor catalog items

Related topics

Synchronize information

View a vendor list