Product catalog items
Product catalog items are hardware and software that you can track and offer in the service catalog.
The product catalog is an extension of the Service Catalog that contains a list of available Models. Users with the catalog_admin role can create, activate, and deactivate product catalog items.
- Create a product catalog item
Create hardware and software product catalog items to include in the product catalog and the service catalog. - Activate a product catalog item
Activate a product catalog item to make it available in the product catalog and the service catalog. - Deactivate a product catalog item
Deactivate a product catalog item to remove it from the product catalog and the service catalog. - Import a Product Catalog item
Import a hardware and software product catalog item from one ServiceNow instance to another ServiceNow instance to include it in the product catalog.
Parent Topic:Product Catalog
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