Create a purchase order
You can create a purchase order. Purchase orders specify assets to order from a single vendor.
Before you begin
Role required: procurement_admin or procurement_user
About this task
For example, an organization can create a purchase order to buy 20 laptop computers or 10 servers. Information on a purchase order enables physical and financial tracking of the assets that were ordered.
You can also use a transfer order if an asset is already owned by an organization. A transfer order is used to internally transfer assets from one stockroom to another instead of purchasing the assets. For example, a company stockroom in New York has five laptops that are needed in Boston. You create a transfer order to move the laptops from the New York stockroom to the Boston stockroom.
After you create a purchase order, the Receiving Slip related list is available on the Purchase Order form. A receiving slip is created manually or automatically when the item is received. The Receiving Slip related list shows all receiving slips related to the purchase order. After a receiving slip is added to a purchase order, all fields on the purchase order record become read-only.
Procedure
Navigate to All > Procurement > Orders > Purchase Orders.
Click New.
Complete the form.
| Field | Description |
|---|---|
| Number | The unique number identifying the purchase order. |
| Due by | The date by which the purchase order Total cost must be paid. |
| Vendor | The supplier to which the purchase order was issued. |
| Ship to | The stockroom to which the items on the purchase order should be shipped.Note: This field is required but doesn't affect creating requisitions for software on Coupa. |
| PO date | The date on which the purchase order was created. |
| Status | The status of the purchase order: Canceled, Ordered, Received, Requested, or Suspended. |
| Assigned to | The user to whom the purchase order is assigned. |
| Bill to | The location responsible for paying the purchase order Total cost. |
| Short description | A brief description of the purchase order. |
| General section | |
| Shipping | The delivery method to be used when shipping the items on the purchase order. |
| Terms | The purchase order payment terms: Credit, Net 30 days, or Net 90 days. |
| Ship rate | The amount that must be paid for the delivery method specified in the Shipping field. |
| Total cost | The sum of all item costs on the purchase order and the shipping costs. |
| Description | A full description of the purchase order contents. |
| Details section | |
| Initial request | The record number of the request that requires the items on the purchase order. |
| Requested by | The user requesting the items on the purchase order.Note: The email ID or email address of the user requesting the items on the purchase order must be the same on both Coupa and ServiceNow Procurement application. |
| Requested | The date the user in the Requested by field requested the items on the purchase order. |
| Ordered | The date and time of clicking the Order button on the Purchase Order form. |
| Expected delivery | The date the items associated with the purchase order are expected to arrive in the stockroom identified in the Ship to field. This field can’t be edited when the purchase order has a Status of Received or Canceled. (For more information about this field, seePurchase order expected delivery date.) |
| Received | The date and time at which the purchase order status changed to Received. |
| Contract | The record number of the contract with the vendor from which the items on the purchase order are ordered. |
| Department | The department responsible for paying for the purchase order. |
| Budget number | The budget number related with the purchase order. |
| Vendor account | The vendor account related with the purchase order. |
- Click Submit.
What to do next
Add purchase order line items to specify what you are ordering from this vendor.
- Create a purchase order line item
After you save a new purchase order, you create purchase order line item records to specify the individual items to order. - Purchase order status
Purchase orders follow a specific life cycle. The Status field on the purchase order record is always read-only. - Purchase order expected delivery date
The purchase order record and the purchase order line item record both contain the Expected delivery date field. - Cancel a purchase order
You can cancel purchase orders with a status of Requested, Ordered, or Pending Delivery. - Cancel a purchase order line item
You can cancel a purchase order line items with a status of Requested, Ordered, or Pending Delivery. - Reorder a purchase order
You can reorder a purchase order that was canceled. - Reorder a purchase order line item
You can reorder a purchase order line item that was canceled.
Parent Topic:Procurement purchase order management for assets
Related topics
Track a request from the service catalog
Cancel a request from the service catalog