Prepare base plugins
Prepare to restore the base functionality that is required for the problem state model you have modified.
Before you begin
Role required: admin
About this task
Note: You cannot move back to any earlier stage because in the previous stage you activated the Problem Management Best Practice — Madrid — State Model plugin (com.snc.best_practice.problem.madrid.state_model) on this instance and the old states are invalid.
Procedure
Resolve blocking modifications.
- For each blocking modification, click View Modification.
Select the Replace on upgrade check box.
Note: If this option is not available, add the Replace on update field to the form using Configure > Form Layout.
Click Update.
- Click Back.
- Click Run Checks.