Enable Problem Management models

Enable the Problem Management models system property so that you can create and use custom models.

Before you begin

The com.snc.problem_management.models.enabled system property is enabled by default for new customers starting from the Yokohama release.

See considerations for enabling and disabling Problem Management models at Problem Management models.

Role required: admin

Procedure

1. Navigate to All > System Properties > All Properties.

2. From the Name column, search for *models.

3. Select the com.snc.problem_management.models.enabled system property.

4. Set the Value field to True.

5. Select Update.

Result

Problem Management models are enabled.

Parent Topic:Configuring Problem Management

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