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Viewing schedules and request time-off › On-Call Scheduling › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View my group schedules

You can see the on-call schedules for your groups.

Before you begin

Role required: itil

Procedure

  1. Navigate to All > On-Call Scheduling > My Group Schedules.

  2. Open a schedule.

  3. To view a roster, click its order number in the Rosters related list.

Parent Topic:Viewing schedules and request time-off