Configure preferences for a user group

Specify the On-Call preferences for a user group.

Before you begin

Role required: admin, rota_admin, or rota_manager.

Navigate to All > On-Call Scheduling > Administration > Group Preferences and then set the values as needed.

Field	Description
Group	User group for which the On-Call preferences should apply.
Shift managers	Users who can manage the shift in addition to group managers, shift administrator \[rota\_admin\], and delegated shift managers. You can also select the current group members.
Allow Shift Schedule Overlap	Specifies if overlapping schedules are allowed for shifts within the group. When set to `Default`, the value selected for the Configuration to control whether to allow overlapping Shift schedules (com.snc.on_call_rotation.allow_rota_overlap) property is applied.Note: Shift overlap is required to have a hand-off period between shifts. With this, multiple shifts can be on-call for the same duration. On-call members from multiple shifts can be contacted.
Escalation rule on Shift overlap	Escalation rule that applies when there is a shift overlap. When set to `Default`, the value selected for the Escalation rule which applies when Shifts overlap (com.snc.on_call_rotation.escalation_rule_rota_over) property is applied.
PTO approval preferences	Specifies if an On-Call member in the group can create time-off request (PTO). When set to Default, the value selected for the sys property com.snc.on_call_rotation.pto.configuration (This property governs if an On-Call user (Not "admin, rota_manager, group manager or rota_admin") is allowed to create PTO) is applied.
First Day of the Week	Select a preferred start day of the week for the selected group

To view On-Call property settings, click View Global Settings.
Click Submit to configure the settings or Delete to delete the preference.