End a conference call

As a host or a user with the incident manager role, you can end the conference call.

Before you begin

Role required: itil, itil_admin, or admin

Procedure

1. Open ITSM Mobile Agent app.

2. In My work tab, tap See All.

1. Tap the incident record you want to work on.

2. Tap Related > Incident tasks.

1. Tap on the incident task record.

2. Tap Collaborate > Conference calls > Active.

3. Tap on the conference call.

1. Tap

1. Tap End call.