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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

End a conference call

As a host or a user with the incident manager role, you can end the conference call.

Before you begin

Role required: itil, itil_admin, or admin

Procedure

  1. Open ITSM Mobile Agent app.

  2. In My work tab, tap See All.

Image omitted: my-work-itsm-mobile.png
My work.
  1. Open the incident where the conference call is originated.

  2. Tap Collaborate.

Image omitted: incident-collaborate-itsm-mobile.png
My work.
  1. Tap on the active conference call.
Image omitted: participants-inc-call-itsm-mobile.png
Participant status in a conference call
  1. Tap
Image omitted: more-options-itsm-mobile-agent.png
More options.
  1. Tap End call.

Parent Topic:Collaboration with incidents