View service and service offering data in Digital Portfolio Management
See service and service offering data in the context of your solutions in the Digital Portfolio Management (DPM) Workspace.
The following image shows the service and service offering data views when you integrate the stated applications with your DPM Workspace.
Image omitted: dpm-integrations-services.png
Service and service offering integrations.
Service and service offering integrations.
The following table explains the data views in the image. For more information, see View service and service offering details.
| Life cycle tab in DPM | Application | Data view in DPM |
|---|---|---|
| Plan | Strategic Planning or Portfolio Planning | Planning roadmap Backlog |
| Project Portfolio Management | Ideas Approved demands Projects starting in the next 30 days | |
| Build | Strategic Planning or Portfolio Planning | Tracking roadmap |
| Continual Improvement Management | Improvement initiative data - Initiatives by status - Overdue initiatives by month - Overdue tasks - Improvement initiatives closed in the last 30 days | |
| Project Portfolio Management | Project data - Active project list - Projects overdue by month - Projects by status - Projects with missed milestones - Projects with critical issues | |
| Change Management | Change record details - Current status - Changes overdue by month - Upcoming changes in the week - Change backlog growth over 30 days | |
| Run | ITSM Performance Analytics \(PA\) | Key performance indicator \(KPI\) data that comes with the base system. The following lists a few but for more information, see KPI groups installed with Digital Portfolio Management. - Availability - New incidents - Mean time to resolve - New requests - Changes |
| Info | General info | General information about the service or the service offering including, status, subscribers, service scope, contracts, commitments, and more. The following lists a few, but for more detailed information on each section of the Info tab, see Table 4. Service and service offering Info tab in View service and service offering details.- Service portfolio - Taxonomy node - Service classification (business or technical) - Phase and Status (if using the Service Portfolio Management fields) or - Stage and Status (if using the CSDM life-cycle fields) - Consumer type - Last review date - Start and end dates |
Parent Topic:Integrate Digital Portfolio Management with other ServiceNow applications
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