Components installed with DEX Self-service
Several components are installed with DEX Self-service.
Device health categories and subcategories
In the Device health check experience, the performance of the device health categories and subcategories is classified as Good, Average, or Poor.
| Category | Subcategory |
|---|---|
| Device performance | - Computer last restart - Disk space - Battery health |
| Application performance | - MS Teams application stability - Outlook application stability - Zoom application stability |
| Network health | - Wifi signal strength - VPN connectivity |
For category configuration information, see Configure DEX Self-service categories and subcategories.
Issue configurations
DEX Self-service provides the following base system issue configurations mapped to corresponding device health subcategories.
- Computer restart pending on macOS and Windows device
- Low disk space on Windows device
- Low disk space on macOS device
- MS Teams application crash on Windows device
- MS Teams application crash on macOS device
- Outlook application crash on Windows device
- Outlook application crash on macOS device
- Poor device battery health on macOS and Windows device
- Poor WiFi signal on Windows device
- Poor WiFi signal on macOS device
- VPN Disconnected in Windows and macOS device
- Zoom application crash on macOS device
- Zoom application crash on Windows device
For more information, see Issue configurations in DEX Self-service.
Device actions
| Operating system | Device action |
|---|---|
| macOS | Reinstall applicationThis device action is available for the following applications:
|
| Windows | Clear disk space |