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Desktop Assistant notifications › Desktop Assistant › Digital End-User Experience › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View Desktop Assistant notifications

View notifications to stay up to date with important information and events in real time.

Before you begin

Confirm that the DEX Desktop Assistant [sn_dex_desktop] application has been installed. For more information, see Install Application and Device Health and Download and install Desktop Assistant.

Role required: sn_dex_desktop.user or sn_dex_desktop.admin

Procedure

  1. Log in to Desktop Assistant.

    For more information, see Open and log in to Desktop Assistant.

  2. On the Desktop Assistant home page, select the notifications bell icon

Image omitted: icon-notification-bell.png
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The notifications are displayed in a drop-down list.

**Note:** With the DEX Washington DC release, if a user logs in to Desktop Assistant on a new device, any existing unexpired notifications don't appear in the notifications list.