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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Run ACC as a managed group user

Run Agent Client Collector (ACC) from a managed group account to meet your organization's security, manageability, and auditability requirements.

Before you begin

Create a user and add the user to the following groups:

  • Remote Desktop users: Required to fetch the logged-in user details.
  • Performance Monitor users: Required to fetch all performance-related metrics of application and device level.
  • ServiceNow users: Has privileges to Performance Monitor, Log on as a service, and Debug program.
  • Administrator users: Equivalent to a local system user, provides access to fetch information on Bit locker, energy consumption, and so on.

Role required: admin

Procedure

  1. On the Windows host, navigate to Services.

  2. Select and hold (or right-click) Agent Client Collector.

  3. Select Properties.

  4. Select the Log on tab.

  5. Select the user that you created.

  6. Select OK.

Parent Topic:Install ACC for DEX on Windows