Register a custom application in Microsoft Azure portal

Provide authorization for the ServiceNow instance by registering a custom application with Azure Active Directory.

Before you begin

Role required: Azure Active Directory admin

Procedure

1. Log in to the Microsoft Azure portal.

2. Under Azure services, select App registrations.

1. Under App Registrations, select New registration.

1. Provide a name and select Register.

The application is registered and essential application details are displayed.

1. Copy and record the value of Application (client) ID and Directory (tenant) ID for later use.

2. Select Certificates & secrets, and select New client secret.

3. In the form, provide the Description and select Add.

1. Copy the Value of client secret for later use.

1. Select API permissions.

2. Under Configured permissions, select Add a permission.

3. Under Request API permissions, select Microsoft Graph.

1. Select Application permissions.

2. Ensure that these permissions are provided to your custom app:

   • User.Read.All
   • CallRecords.Read.All For more information about the API permissions, see Add permissions to access your web API in Microsoft Learn.

3. Select Add permissions.

1. Select Grant admin consent.

The system prompts you to confirm your consent.

1. Select Yes.

   A confirmation message is displayed that admin consent is granted for the requested permissions.