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Monitor › Digital End-User Experience › IT Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Open DEX Application and Device Health

DEX Application and Device Health provides proactive visibility that helps you understand your organization end-user experience and diagnose any issues. With features such as application and user navigation, trend analysis, and other useful metrics, the DEX Application and Device Health enables you to identify the root cause of an issue, rather than just treating the symptoms.

Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.user

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

Result

The home page icon (

Image omitted: icon-home-selected.png
The Home icon that displays the home page.\) is selected by default. For more information, see [Landing page cards](dashboard-cards.md).