Enable application monitoring
Enable application monitoring to gain insights into performance metrics, diagnose issues, and promote optimal functionality, enhancing performance and proactively addressing potential bottlenecks or failures.
Before you begin
Confirm that the DEX plugin (sn_dex) is installed.
Role required: sn_dex.admin
Procedure
Navigate to Workspaces > Service Operations Workspace.
In the primary navigation pane, select the DEX Administration icon (
\).
On the Application management card, select Configure applications.
The list of monitored applications appears.
Select the name of the application for which you want to enable monitoring.
To enable monitoring for more than one application, you can select the check boxes next to an application and select Turn on metrics monitoring under Actions.
Only when enabling the Microsoft Configuration Manager (MCM), Microsoft Teams, or DEX for Zoom include Advanced monitoring by selecting MCM - Only choose this option for MCM or Microsoft Teams from the drop-down list.
Note:
- For more details on the MCM monitoring, see Advanced app metrics page.
- For more details on Microsoft teams call quality, see Monitor Microsoft Teams call quality.
- For more details on Zoom calls monitoring, see Monitor Zoom call quality using DEX.
- Select Save.
Parent Topic:DEX application monitoring